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01. What Altruistiq Does

What is Altruistiq?

Altruistiq is a cloud-based sustainability intelligence platform that helps businesses measure, manage, and reduce greenhouse gas emissions and broader environmental impact through connected software and AI-powered capabilities.

Who is Altruistiq built for?

Altruistiq is built for companies managing sustainability data across operations, products, and supply chains – especially large, complex organisations where data is fragmented across multiple systems, teams, and geographies.

What problems does Altruistiq solve?

Altruistiq replaces fragmented spreadsheets and siloed data with one integrated system for footprinting, product carbon calculations, supplier engagement, analytics, and reporting. This delivers better data quality, more auditable outputs, faster reporting, and a clearer path from measurement to action.

How is Altruistiq different from other carbon accounting software?

Altruistiq combines three connected capabilities in one platform: corporate footprinting, product footprinting, and supply chain engagement. This means supplier and product data can flow directly into corporate reporting instead of living in separate tools or manual workstreams.

Is Altruistiq only for food and beverage companies?

No. While Altruistiq has deep expertise in food and beverage and agriculture-linked value chains, it supports enterprise sustainability and carbon workflows across any sector where supply chain complexity and Scope 3 emissions are material.

Is Altruistiq a carbon accounting platform or an ESG platform?

Altruistiq is a sustainability intelligence platform with carbon accounting at its core. It excels where companies need credible emissions data, product footprints, supplier data, and reporting outputs, while also supporting other environmental metrics such as water, energy, and waste.

What is "sustainability intelligence" and how is it different from sustainability reporting?

Sustainability reporting is the output: disclosures, frameworks, and submissions. Sustainability intelligence is the underlying capability to collect, structure, validate, analyse, and act on environmental data so reporting becomes one use case rather than the whole job.

Can Altruistiq replace our existing sustainability consultant?

Altruistiq can reduce a significant amount of consultant-led manual work, but it does not replace every specialist advisory need. The platform automates core data and reporting workflows, while Altruistiq’s own professional services can support implementation, methodology, supplier programs, and specialist advisory where needed.

02. The Platform & Products

 What are Altruistiq's three products?

Altruistiq’s three core products are Corporate Carbon Footprint, Product Carbon Footprint, and Supply Chain Engagement.

Do I have to buy all three products, or can I start with one?

You can start with one and expand over time. The platform is modular, so customers can start with the use case that matters most today and add other modules as their program matures.

What is the Corporate Carbon Footprint product?

Corporate Carbon Footprint helps companies measure and analyse Scope 1, 2, and 3 emissions, aligned to the GHG Protocol. It supports data upload by file or API, configurable calculations, audit-ready traceability, and analytics across emissions, water, energy, and waste.

What is the Product Carbon Footprint product?

Product Carbon Footprint helps companies calculate product-level footprints using lifecycle-based logic. It includes data validation, emissions factor mapping, impact calculation, and audit-ready traceability for product carbon footprints.

What is the Supply Chain Engagement product?

Supply Chain Engagement helps companies identify material suppliers, request primary environmental data, track supplier responses, assess data quality, and feed supplier data back into corporate and product footprint calculations.

What is Evie and what can it do?

Evie is Altruistiq’s purpose-built AI capability for sustainability work. It includes Evie Audit for cleaning and structuring messy data, Evie Analyse for natural-language analytics over customer data, and Evie Advise for methodology and regulatory guidance.

Is Evie a generic AI or is it built specifically for sustainability?

Evie is built specifically for sustainability workflows. It is designed around Altruistiq’s domain models, help content, and environmental data workflows rather than a generic chatbot.

Can teams across the business access Altruistiq, or is it just for the sustainability team?

Teams across the business can use Altruistiq. Depending on the use case and permissions, sustainability, procurement, operations, finance, product, and reporting teams can all access relevant views and workflows.

Does Altruistiq integrate with our existing ERP or procurement systems?

Yes. Altruistiq supports API-based integration and structured imports, and it is designed to fit into existing enterprise architectures rather than forcing a rip-and-replace approach.

Is Altruistiq cloud-based?

Yes. Altruistiq is a cloud-based SaaS platform accessed via the internet.

03. Data & Methodology

What carbon accounting standard does Altruistiq use?

Altruistiq’s core corporate methodology aligns with the GHG Protocol, and its product carbon methodology aligns with ISO 14067 and PACT. It also supports related standards such as ISO 14064 and SBTi-linked guidance where relevant.

What is the difference between spend‑based, average‑data, and activity‑based carbon accounting?

Spend-based accounting estimates emissions from money spent in a category. Average-data accounting uses sector or category averages for a given product or input. Activity-based accounting uses physical activity data such as weight, distance, energy, or fuel, and is typically more decision-useful when good source data is available. Altruistiq supports these approaches in hybrid combinations so customers can improve accuracy over time.

How many environmental factors does Altruistiq have?

Altruistiq maintains a large environmental factor catalogue with more than 200,000 factors, including highly granular coverage across categories and geographies.

How does Altruistiq handle Scope 3 – all 15 categories or just the material ones?

Altruistiq supports all 15 Scope 3 categories. Many customers prioritise the most material categories first, but the platform is built to support full Scope 3 accounting and improve data quality over time.

Can I import data from other tools or start fresh?

Yes. You can import data from existing systems, spreadsheets, and other tools, or start from scratch in Altruistiq. The platform supports manual uploads, APIs, and structured ingestion workflows.

How does Altruistiq ensure data quality?

Altruistiq uses validation checks, structured transformation, emissions factor mapping, audit trails, and quality scoring to improve data quality. Supplier-submitted PCFs can also be quality-scored and flagged for review before they are relied on in reporting.

What is PACT and why does it matter?

PACT is an emerging standard for exchanging product carbon footprint data between suppliers and customers. It matters because it makes PCF data more interoperable, reusable, and easier to share across multiple customer relationships without reformatting the same footprint each time.

Can Altruistiq calculate product carbon footprints to ISO 14067?

Yes. Altruistiq’s product carbon footprint methodology is aligned with ISO 14067, and PCFs generated on the platform are designed to support ISO 14067-compliant reporting workflows.

How accurate is Altruistiq's carbon accounting compared to traditional LCA?

Altruistiq’s product workflows use LCA-style logic for carbon footprinting, while being much more scalable for business use. For many teams, that means better operational usability and faster updates than a traditional bespoke LCA study, while still maintaining strong methodological alignment and auditability.

Does Altruistiq support FLAG emissions accounting?

Yes. Altruistiq supports FLAG-related accounting and guidance, including agricultural emissions workflows aligned with SBTi FLAG guidance.

How does Altruistiq handle data gaps where supplier data isn't available?

Altruistiq supports a pragmatic approach. Customers can start with spend-based, activity-based, or benchmark estimates and then replace those with supplier-specific primary data as it becomes available.

04. Supplier Engagement

How does supplier data collection work?

Customers identify and prioritise suppliers, send data requests through the platform, track responses, review quality, and then use approved supplier data directly in footprint calculations.

What do my suppliers need to do to participate?

Suppliers log into their own Altruistiq account, then either upload existing data or complete guided workflows to provide the requested information. The level of effort depends on whether they already have PCFs or corporate footprint data prepared.

What is the PACT network and how does my company benefit from it?

The PACT network refers to interoperable product carbon data exchange built around the PACT standard and API.  It helps customers reuse high-quality PCF data across supplier–buyer relationships more efficiently and reduces duplicate supplier effort.

What supplier response rates can we expect?

Response rates depend heavily on program design, supplier maturity, and how clearly the requesting company communicates the mandate. In strong programs, Altruistiq has reported very high engagement, including 90%+ response rates in some supply-chain programs, but response rates should not be presented as universal.

What if our suppliers are small businesses without sustainability expertise?

That is common, and the platform is designed for it. Suppliers without existing PCFs can be guided through embedded calculator and onboarding workflows, while suppliers with mature data can upload directly.

Can Altruistiq manage our supplier engagement programme on our behalf?

Yes. Altruistiq offers services that can support the design, launch, and ongoing management of supplier engagement programs, alongside the software platform itself.

How does Altruistiq handle franchise networks differently from direct suppliers?

Altruistiq can extend engagement beyond direct suppliers to other partner companies such as franchisees, but those companies have distinct accounts and do not gain access to the customer’s tenant. This keeps participation structured while preserving data separation and governance.

Can we compare suppliers on their emissions data to inform sourcing decisions?

Yes. Supplier data can be used for comparison, prioritisation, and procurement modelling, including understanding the footprint impact of sourcing choices.

What happens to supplier data once it's shared with us?

Supplier data is shared through controlled platform workflows and then incorporated into the customer’s reporting and analysis where approved. Supplier companies have their own separate accounts, and tenant-level segregation prevents uncontrolled cross-customer access.

05. Implementation & Onboarding

How long does implementation take?

Implementation timelines vary by scope, data readiness, and module mix. Some first value moments can arrive within weeks, while fuller enterprise rollouts take longer.

What does the onboarding process look like?

Onboarding typically combines platform configuration, data ingestion, methodology alignment, training, and workflow setup. For supply chain programs, it can also include supplier cohorting, launch planning, communication support, and review processes.

How much of our team's time does implementation require?

The customer team is usually needed for a structured set of onboarding sessions, data provision, and key methodology decisions, but Altruistiq is designed to reduce the internal lift compared with building everything manually. The exact time commitment depends on scope and data complexity.

Do we need technical expertise in-house to implement?

Not necessarily. Most customers do not need a large in-house technical build team, though access to relevant data owners and IT stakeholders helps. Altruistiq supports implementation with onboarding, APIs, and services rather than requiring customers to custom-build the system themselves.

Can we start with one module and expand later?

Yes. Many customers begin with one module and expand as their needs mature, especially where one priority such as corporate reporting or supplier engagement comes first.

What systems do we need to have in place before we can start?

You do not need a perfect systems landscape to start. What matters most is access to relevant operational or purchasing data and a team willing to define scope, owners, and methodology choices. Cleaner source systems can accelerate time to value, but they are not a prerequisite.

What training is provided?

Training is typically part of onboarding and can include admin enablement, methodology alignment, product walkthroughs, and supplier-facing support where relevant.

What does "time to first footprint" look like in practice?

first value often comes before full program maturity. For example, supplier-engagement customers can see an initial benchmark-based Scope 3 view roughly within the first month after signing, then improve accuracy as primary data arrives.

06. Compliance & Reporting

Does Altruistiq support CSRD compliance?

Yes. Altruistiq supports CSRD-related reporting workflows and quantitative outputs, with pre-built support for key CSRD and ESRS metrics.

Does CSRD apply to our company?

That depends on your size, listing status, turnover, employee count, and legal entity footprint. Many companies are affected directly, while others feel indirect pressure through customer and investor demands. For website purposes, it is safest to frame this as something Altruistiq can help assess rather than offer legal advice on definitively.

Can Altruistiq produce SECR-compliant disclosures?

Yes. SECR is one of the reporting outputs Altruistiq supports.

Does Altruistiq support CDP submissions?

Yes. Altruistiq supports CDP-aligned workflows and reporting outputs.

Does Altruistiq support SBTi target setting and validation?

Altruistiq supports SBTi-aligned work including target setting and tracking, especially where robust emissions baselines and FLAG treatment are required. Validation itself remains with SBTi rather than with software vendors.

What about UK SRS – is Altruistiq preparing for the new UK standard?

Altruistiq actively tracks evolving regulatory standards and updates its reporting capabilities accordingly.

Can Altruistiq support California climate disclosure requirements (SB253/SB261)?

Yes. Altruistiq has positioned support for California disclosure requirements including SB 253 and SB 261 within its advisory and reporting capabilities.

Does Altruistiq cover EU Taxonomy alignment?

EU Taxonomy is not one of Altruistiq’s clearest headline strengths in the available materials, so the safest website answer is that Altruistiq can support the underlying environmental data workflows that inform broader reporting programs, while more specific Taxonomy requirements should be scoped case by case.

Can we produce reports for multiple frameworks from the same data?

Yes. A core benefit of the platform is using one governed data foundation to support multiple reporting outputs and customer requests.

How does Altruistiq handle the ESRS 2025 amendment?

Altruistiq updates methodologies and reporting workflows as standards evolve and customers are notified ahead of material methodological changes. For website copy, it is safest to say the platform supports current CSRD/ESRS-aligned workflows and is maintained in line with updates, rather than naming a static version that may date quickly.

Does Altruistiq support GRI environmental disclosures?

Yes. GRI is included in Altruistiq’s broader framework coverage and reporting support, though the exact depth of in-platform automation can vary by disclosure area.

Does Altruistiq support on-pack carbon labelling claims?

Altruistiq can support the underlying product footprint calculations and documentation needed for carbon-related claims, especially where ISO 14067 and customer-ready PCF reporting are required. Any public claim should still be governed by the applicable legal and assurance standard in the relevant market.

07. Security

What security certifications does Altruistiq hold?

Altruistiq holds ISO/IEC 27001:2022 certification and SOC 2 Type II assurance.

Where is our data stored?

Altruistiq is hosted on AWS in eu-west-1, Ireland, with cloud-native infrastructure and EU-based environments for core platform processing.

Does Altruistiq have access to our business systems?

Altruistiq integrates with customer systems through controlled ingestion methods such as APIs and structured imports. It does not require direct access to production ERP systems as a default operating model.

Is Altruistiq's AI (Evie) processing our data externally?

Evie Analyse runs within controlled enterprise infrastructure, and customer data is not used to train general-purpose models. For Evie Analyse specifically, customer data stays within Altruistiq’s Snowflake environment and AI processing occurs within that boundary.

Does Altruistiq support SSO?

Yes. Altruistiq supports SSO via SAML 2.0, including common enterprise identity providers such as Azure AD and Okta.

What access controls are available for different teams?

Altruistiq uses role-based access control, with permissions enforced across company structures and customer tenants. Access is governed by role, function, and tenant context.

Can we audit what calculations Altruistiq has performed on our data?

Yes. Auditability is a core part of the platform, including traceability from source data through calculations, change logs, and audit-ready records.

08. Pricing & Contracts

How does Altruistiq's pricing work?

Altruistiq uses a combined subscription model that blends usage and seat-based pricing, with commercial structure varying by module and scope. Some modules also scale on usage drivers such as PCF volumes or supplier requests.

Does Altruistiq charge per user or per seat?

Pricing is not purely per user. It combines seat-based and usage-based elements.

What's the minimum commitment to get started?

The standard commercial model is subscription-based and paid upfront. Exact minimum commitments depend on the package and scope agreed.

How does pricing scale as we add products or expand scope?

Pricing scales with the products you use and with the relevant usage drivers for those products, such as number of PCFs generated or supplier requests sent.

What is included in the platform price vs. what costs extra?

The platform subscription covers access to the software modules purchased, while professional services, managed support, or more involved program work may be scoped separately depending on customer needs.

Can we trial Altruistiq before committing?

Pilots or proof-of-value discussions can be explored case by case.

What contract lengths are available?

Typical enterprise contracts are multi-year, with internal commercial materials citing an average enterprise term of 2–3 years.

09. Support & Services

What support is available after implementation?

Customers can access ongoing platform support, with additional advisory, project management, reporting, and program support available depending on the engagement model.

Does Altruistiq offer a fully managed service?

Altruistiq can provide a high-touch managed service model, particularly for customers that want help with implementation, reporting, and supplier engagement execution alongside the software.

Can Altruistiq run our supplier engagement programme for us?

Yes. Running supplier engagement programs on a managed basis is an area where Altruistiq offers both software and services support.

What expertise does the Altruistiq team have in sustainability and environmental accounting?

Altruistiq combines software delivery with specialist expertise in sustainability, product carbon accounting, supply chain engagement, and reporting. Internal materials also reference scientific and standards-linked expertise, including work connected to PACT and SBTi FLAG.

How does Altruistiq keep up with changing regulatory standards?

Altruistiq updates methodologies, reporting logic, and platform capabilities as standards evolve. Internal materials specifically note that emissions factors and methodologies are updated regularly and that customers are informed ahead of significant changes.

What happens if a regulation changes and our reports need to be updated?

Altruistiq’s model is designed so methodology and reporting updates can be applied centrally within the platform, rather than forcing customers to rebuild workflows manually each time standards shift. Historical controls and audit records help preserve integrity when updates occur.

10. For Suppliers

A customer has asked me to submit my emissions data through Altruistiq. What do I need to do?

You will be invited into your own Altruistiq account, where you can either upload existing data or complete guided steps to provide the requested footprint information. The exact process depends on whether your customer is asking for product-level PCFs, corporate footprint data, or both.

Do I need to pay for Altruistiq as a supplier?

Sharing existing PCFs is free for suppliers. In some cases, suppliers can also access limited calculator support at no cost, while broader use of Altruistiq as a full platform would be a separate engagement.

What data do I need to provide and how long will it take?

That depends on what your customer is asking for. For product-level PCFs, suppliers may need to provide inputs such as materials, packaging, utilities, logistics, waste, and direct emissions. If you already have a PCF, upload is quicker; if not, guided calculation takes longer.

Is my data shared with other companies, or only with the customer who asked?

Supplier data sharing is governed through controlled account and data-sharing permissions. Customer tenants are segregated, and supplier companies do not gain broad access to other companies’ data by default.

What is PACT and does submitting my data once mean multiple customers can use it? 

PACT is a standard for exchanging product carbon footprint data. Its value is that one high-quality, standards-aligned PCF can be reused more efficiently across customer requests, instead of reformatting the same data for each buyer separately.

I don't have a sustainability team. Can I still complete the submission?

Yes. Altruistiq is designed to accommodate suppliers at different maturity levels, including those without specialist sustainability teams, through guided workflows and calculator support.

Can submitting data on Altruistiq help me win more business with my customers?

Potentially, yes. High-quality, customer-ready carbon data can make it easier to respond to procurement, retailer, and reporting requests, and can strengthen your position with customers that increasingly expect emissions transparency.

What standards does my data submission need to meet?

For product carbon footprints, the clearest expectation is alignment with ISO 14067 and PACT, with validation checks used to assess methodology and quality. Corporate-level data is typically expected to align with the GHG Protocol.

Can't find your answer?

Our team answers questions like these every day – from implementation timelines to methodology specifics to compliance edge cases. If it's not here, ask us directly.